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Services: Gefran’s famous
‘No-fix No-fee’ breakdown call-out service |
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Gefran has a team of well qualified, highly experienced engineers strategically located around the UK, which facilitates a rapid response. An engineer can usually be with you within 24 hours.
Gefran engineers have in-depth knowledge and broad experience of the following types of equipment from many different manufacturers:
- VSDs (Variable Speed Drives) and soft starters for AC and DC motors
- Electrical servomotors and drives for speed, torque / tension and position control
- Hydraulic servo systems
- Stepper motors and drives
- PLCs (Programmable Logic Controllers): Allen-Bradley; Gefran; GE Fanuc; Lenze; Mitsubishi; Omron; Siemens; Telemecanique; Vipa
- Industry standard networks: Profibus; DeviceNet; CANopen; MODBUS
- Industry standard communications: RS-232 and RS-485; Ethernet/IP
- Multi-axis motion controllers: Jetter; Optimised Control; Trio Motion Technology
We also have working knowledge of HMIs (Human-Machine Interfaces), SCADA (Supervisory Control and Data Acquisition systems) and DCS (Distributed Control Systems) and a good understanding of software and linking PLCs and motion controllers to PCs and factory automation systems.
How MCS helped one customer
Betts UK Ltd is part of an international group supplying packaging to the healthcare and pharmaceuticals industry. In June 2008, Betts’s factory in Colchester, Essex, UK was struck by lightning, damaging an 8-colour press printing plastic film for toothpaste tubes, which runs 24 / 7, putting it out of action. Betts’s own maintenance engineers were unable to fix the problem and the machine manufacturer had gone out of business so couldn’t provide support. After 3 weeks, during which time several drives and controls specialists were called in to look at the machine and declared that the problem was beyond their abilities to fix, Betts called in MCS.
When Tim Oxtoby, Managing Director of MCS, arrived on site he found that there was only very limited information available about the machine. However, by carefully working through the drives and control system, he diagnosed the fault and had the machine in production again within 3 days. A few weeks later, a second – very brief – visit was necessary to adjust the parameters on one of the variable speed AC drives, to prevent occasional nuisance tripping.
◘ Click to download a .pdf file about Gefran’s famous ‘No-fix No-fee’ breakdown call-out service
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